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RCA 4-Line System Phone with Caller ID |  | Brand: RCA
Category: CE
Buy Used: $149.99
as of 9/5/2010 01:22 CDT details
Used (2) from $149.99
Seller: J-J
Rating:  5 reviews
Media: Electronics
Shipping Weight (lbs): 6
Dimensions (in): 6.2 x 10.8 x 10.6
Warranty: 1 year warranty
MPN: 25404RE3
Model: 25404RE3
UPC: 044319300437
EAN: 0044319300437
ASIN: B00029WQN8
Availability: Usually ships in 1-2 business days
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| Features:
| • | Has 4-Line Expandable Corded System | | • | System Expandable up to 16 Base Stations | | • | Call Waiting Caller ID | | • | Base Speakerphone | | • | Digital Volume Control |
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| Similar Items:
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| Editorial Reviews:
Product Description
DISCO - SELL GE-25414RE3 - 4-line Corded telephone- Caller ID, call waiting caller ID- Speakerphone - Intercom- Data port- 16 Programmable memory buttons- Redial/flash/hold/mute/page- 4-Line backlit LCD- 94# Name and number directory- Do not disturb- Line in use indicators- 3-way conference- Expandable to 16 stations- Line-in-use indicators- Headset jack- Volume control- Call transfer- 8 Programmable ring tones- Hearing aid compatible- Compatible with GE-29487, GE-29488, GE-25404, GE-25405- Not compatible with the older GE four line phones- Not wall mountable- Black and gray
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| Customer Reviews:
 Better Design & Better Quality than Most Competition April 22, 2010
Moe E. Swazey (Planet Earth)
Pros:
1) Built Like a battle Tank
2) Very well Designed
3) High Quality Digital Sound
4) High quality Digital Microphone
5) tactile Buttons provide good pressure feedback
6) Less Expensive than comparable competition
Cons:
1) Inconsistent quality control
2) Older units are much better
3) LCD turns off after a few seconds of non-use
4) Ringer volume is low and raising it produces undesirable side effects
6) While on any line, unanswered calls on the rest of the lines leaves the respected line engaged
Comparing it to comparable products, this one wins a place on my desk with flying colors.
 Not for Business Use! December 11, 2006
Cocanut (North Carolina)
3 out of 3 found this review helpful
RCA advertises this phone for small businesses. It's not working for us!! We bought one 4-line with answering machine, two 4-line without answering machine, and one handset. The chief complaints are:
The answering machine is on the receptionist's phone. Once she picks up one line on that phone, the answering machine will not pick up any other line that rings. That's precisely why we need an answering machine!!
Following RCA instructions, we "registered" the handset to the receptionist's phone. RCA doesn't tell you that registering the handset to a particular base precludes using that base and the handset at the same time. For example, if the receptionist is on any line, no one can use the handset, even though it's a 4-line phone system.
We contacted RCA's customer service about how to fix these issues. The representative (located who knows where) responded to both with, "You can't."
 important points not addressed October 11, 2006
Babs (west palm beach, fl United States)
1 out of 1 found this review helpful
We purcahsed the newer versions of this phone - 25414 and 25415. the 25415 has the answering system inside. The 25414 is its sister phone for our other room in the home office. Certain things have apparently been addressed since the version listed such as multi line use at the same time. Others have not. Privacy speaking still must be manually set or other people can pick up the line and listen in.
Our beef with this phone system is a) the customer service as noted doesn't have a clue about the product, and b) when I am on 25415 and calls come in, the answering system will not pick up no matter how many rings. We have been unsuccessful in getting the intercom to work either. Proper ID codes were set up as directed in the manual on the phone, but still no intercom. Customer service unable to assist. Said the phone was defective, but a return with a new phone resulted in the same issues.
Pros: the phone does have remote access to the voice mail, which works fine. We have 3 lines, and that all works fine. Additionally, if someone is on the 25414 phone, the incoming calls will go to voicemail if unable to answer after the designated rings. We are also able to be on both lines at the same time and still receive calls on the 3rd line, which is a feature rarely utilized.
We don't really require much more than that, but the issues with this phone suggests that RCA needs to do more in improvements to satisfy it's target market.
Pick up any line, any time phone February 9, 2006
David Falkowitz (New York)
I just purchased 5 of the 25403 GE-RCA Phones, and I tried getting customer service on the following issue:
When anyone is on any line, you can just pick it up and listen in, is this normal?
I just put down the phone with your customer service, and I must say: 1) or the person on the phone has no idea how this thing works 2) or this product is outdated and sucks.
Explain to me if EVER saw a phone (never mind a business phone) that you can just pickup any line that is IN USE? I used older models and lower brands before, never in my life have I heard such a thing!
The guy tells me that there's a Privacy button on the phone that I can use, well thanks, this Privacy thing is just like any other DND (Do Not Disturb) button on any other phone out there, you cannot receive any other calls while you're in that mode, and you have to set this button every time you make a phone call and you don't want anyone to be able to pickup or listen in, is this for REAL???
Anybody out there that DOES know anything about this, or is there any help available to return these phones???
Silliest Design I've ever seen on a Small Business phone January 18, 2006
Edwin E. Smith (Chantilly, VA United States)
14 out of 16 found this review helpful
Phone looks nice and has a clean ergonomic design. The sound quality is good. OK - That's it. That's all I can say positive about the phone.
I purchased a base station and remote phones to use for my Home Office and the remainder of my home. I bought this to replace a phone that was about 5 years old that had served me well but was degrading in sound quality. The way I've always used the phone is, my home line is Line 1 and my BUSINESS line is Line 2. I used the business line (Line 2) all day long and my wife and kid use the home line (Line 1) all day long. We could interchange handsets or use the base for either Line 1 or Line 2. I assumed that any multi-line BUSINESS phone developed in the last 20 years would allow the same. Not this RCA Phone!
Get this... You can only use 1 phone at a time, despite having multiple phone lines. You can use the base station OR a handset. You can NEVER use Line 1 and Line 2 at the same time on separate phones! If you attempt to use a handset while on the base for example, it states, "Base in Use". Was this designed in the 1970s?
I couldn't believe that the phones would work this way, so I called their Customer Service line. The gentleman said, "Just think of your handsets as an extension of the base. You wouldn't have 2 people on the base at the same time would you?" He thought this made sense. He suggested that I just buy another Base phone for every handset I wanted to put throughout my house! That made sense to him too.
Please - If you plan to be an Engineer or if you plan to go in to Marketing, do not go in to phone design or marketing if the RCA phone design makes sense to you. This is not a practical phone to use unless you will NEVER have more 1 person in your house or office AND you will never have to quickly switch from your base to your handset... remember, they both can't be on the same line at the same time.
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